Debt collection -- Electronic communications -- Complaint #17873611
Complaint Overview
Complaint ID: 17873611
Company: Cullen/Frost Bankers, INC.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Electronic communications
Sub-Issue: Frequent or repeated messages
State: Texas
ZIP Code: 76110
Date Received: 2025-11-24T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #17873611 about?
Complaint #17873611 was filed against Cullen/Frost Bankers, INC. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-11-24T12:00:00-05:00.
How did Cullen/Frost Bankers, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Cullen/Frost Bankers, INC.?
Yes, visit the Cullen/Frost Bankers, INC. company profile at readthecomplaint.com/company/cullen-frost-bankers-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.