Checking or savings account -- Managing an account -- Complaint #17870522
Complaint Overview
Complaint ID: 17870522
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: California
ZIP Code: 91711
Date Received: 2025-11-21T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX Received a XXXX from this email and this person see image below. This is fraud. XXXX XXXX via XXXX From : XXXX To : XXXXXXXX XXXX XXXXXX/XX/XXXX at XXXX AM XXXX A document has been sent for you to review and electronically sign. Please click the View & Sign Document button below to view and sign the agreement in your web browser. This invite will expire in XXXX Days. VIEW & SIGN DOCUMENT All parties have completed Complete with XXXX : XXXX Release.pdf. Questions about the document? if you need to modify the document or have questions about the document, Please contact sender by emailing or calling them directly..
Frequently Asked Questions
What is Complaint #17870522 about?
Complaint #17870522 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-11-21T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.