Checking or savings account -- Closing an account -- Complaint #17870518
Complaint Overview
Complaint ID: 17870518
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: California
ZIP Code: 919XX
Date Received: 2025-11-18T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Unauthorized control of accounts without subpoena or notice Illegal release of funds and halting of trading activity Denial of access to credit/financial services ( de-banking ) Potential violations of XXXX rules XXXX Regulation P, and federal due process laws Requested Actions : XXXX. Immediate acknowledgment of receipt. XXXX. Investigation by your Compliance Department or XXXX Escalation Office. XXXX. Written response within XXXX hours outlining findings, rationale, and corrective measures. XXXX. Confirmation that all future actions will comply with federal law, internal policies, and regulatory obligations.
Frequently Asked Questions
What is Complaint #17870518 about?
Complaint #17870518 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-11-18T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.