Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #17825469
Complaint Overview
Complaint ID: 17825469
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Illinois
ZIP Code: 614XX
Date Received: 2025-10-27T12:00:00-05:00
Date Sent to Company: 2025-12-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Date starting XXXX XXXX at XXXX XXXX source admin web and sent to cardholderhigh risk verified over the phone with csr that is what stated in the letter I recieved that BANK OF AMERICA XXXX XXXX keep denying my claim that I didnt do or use in my account also dat XX/XX/XXXX XXXX again this happened stating the same thing both transactions are XXXX an some how I cant retrieve my funds this is acceptable I been trying to figure this out for the last 5 yrs starting to run out of options
Frequently Asked Questions
What is Complaint #17825469 about?
Complaint #17825469 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-10-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.