Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #17238250
Complaint Overview
Complaint ID: 17238250
Company: Greensky Operations, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: New Jersey
ZIP Code: 08721
Date Received: 2025-11-13T12:00:00-05:00
Date Sent to Company: 2025-11-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have attempted numerous times to get information from this company reporting to the information they are reporting within my credit files. They fail to complete and investigation and consistently go in circles thanking me for my request and they are investigating my requests/disputes and will send me the information I am requesting and still have not it's been over 1+ years and all they do is dance around investigating, I've also requested that they do not contact me by phone, email or other digital means. They are only to send me investigation results by mail and again have failed to.
Frequently Asked Questions
What is Complaint #17238250 about?
Complaint #17238250 was filed against Greensky Operations, LLC regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-11-13T12:00:00-05:00.
How did Greensky Operations, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Greensky Operations, LLC?
Yes, visit the Greensky Operations, LLC company profile at readthecomplaint.com/company/greensky-operations-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.