Credit card -- Incorrect information on your report -- Complaint #17152710
Complaint Overview
Complaint ID: 17152710
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: New York
ZIP Code: 10458
Date Received: 2025-11-10T12:00:00-05:00
Date Sent to Company: 2025-11-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Date : XX/XX/year>XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Subject : Dispute of Unauthorized Hard Inquiry SYNCB/XXXX To Whom It May Concern, I am writing to formally dispute an unauthorized hard inquiry that appears on my XXXX credit report. The inquiry was made by SYNCB/XXXX on XX/XX/year>. I did not authorize this credit inquiry, nor did I apply for credit with this company at any time. Under the Fair Credit Reporting Act ( FCRA ), I am requesting that this unauthorized inquiry be fully investigated and removed from my credit report. Please provide written confirmation once the investigation is complete and the inquiry has been deleted. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #17152710 about?
Complaint #17152710 was filed against Synchrony Financial regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-10T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.