Prepaid card -- Problem with a purchase or transfer -- Complaint #17108847
Complaint Overview
Complaint ID: 17108847
Company: Netspend Corporation
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: Illinois
ZIP Code: 60620
Date Received: 2025-11-07T12:00:00-05:00
Date Sent to Company: 2025-11-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Phone
Tags: Older American
Frequently Asked Questions
What is Complaint #17108847 about?
Complaint #17108847 was filed against Netspend Corporation regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2025-11-07T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.