Credit card -- Getting a credit card -- Complaint #17084480
Complaint Overview
Complaint ID: 17084480
Company: Citibank, N.A.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Delay in processing application
State: California
ZIP Code: 93535
Date Received: 2025-11-06T12:00:00-05:00
Date Sent to Company: 2025-11-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for the card two months ago and paid my minimum payments first my credit card bill cycle and account was frozen and had to submit 4506-C form. My account was just closed for no apparent reason what so ever and my credit was impacted because of Citibank 's negligence and delayed process.
Frequently Asked Questions
What is Complaint #17084480 about?
Complaint #17084480 was filed against Citibank, N.A. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-11-06T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.