Checking or savings account -- Managing an account -- Complaint #16513579
Complaint Overview
Complaint ID: 16513579
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Maryland
ZIP Code: XXXXX
Date Received: 2025-10-10T12:00:00-05:00
Date Sent to Company: 2025-10-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XXXX I treated my husband to a dinner at a local restaurant we typically go to in town. I was told my card was declined, I told them that can not be and to retry. Again declined. As the primary care giver of XXXX children, an aging mother and retired husband this is very embarrassing. I am a full time mother and giver and a full time XXXX XXXXr and supporter of my recent retired husband and now sick mother of XXXX. This is not okay that my card with fully efficient funds is rejected and my retired husband with a separate account who does not work is approved. this is not okay and is considered sexist and NOT Okay.
Frequently Asked Questions
What is Complaint #16513579 about?
Complaint #16513579 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-10-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.