Checking or savings account -- Managing an account -- Complaint #16255328
Complaint Overview
Complaint ID: 16255328
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Ohio
ZIP Code: 43204
Date Received: 2025-09-29T12:00:00-05:00
Date Sent to Company: 2025-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a bank account opened at Bank of America and on XX/XX/XXXX I made a deposit through the Bank of America app. Deposit a check for the amount of XXXX XXXX dollars and after seeing that check deposited The bank put the check on hold 2 times and then my account was closed a few days later. It was a check from my work and still until now XX/XX/XXXX I have not received my check with the amount of the account closure for the same amount. I called the bank many times asking why I received the last account statements but that check still not. As I mentioned, it's been 1 month and a few weeks and I still haven't received my money back and by law they have to give me my money back. And I demand my money back as soon as possible.
Frequently Asked Questions
What is Complaint #16255328 about?
Complaint #16255328 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-09-29T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.