Checking or savings account -- Opening an account -- Complaint #15795301
Complaint Overview
Complaint ID: 15795301
Company: Firstbank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: Arizona
ZIP Code: 85143
Date Received: 2025-09-04T12:00:00-05:00
Date Sent to Company: 2025-09-08T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Frequently Asked Questions
What is Complaint #15795301 about?
Complaint #15795301 was filed against Firstbank regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2025-09-04T12:00:00-05:00.
How did Firstbank respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Firstbank?
Yes, visit the Firstbank company profile at readthecomplaint.com/company/firstbank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.