Mortgage -- Trouble during payment process -- Complaint #15594332
Complaint Overview
Complaint ID: 15594332
Company: Rocket Mortgage, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Loan sold or transferred to another company
State: Indiana
ZIP Code: 46123
Date Received: 2025-08-28T12:00:00-05:00
Date Sent to Company: 2025-08-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
b'I, Carlos Deangelo Prunty, Trustee of the XXXX XXXX XXXX XXXX XXXX, file this complaint against Rocket Mortgage, LLC (f/k/a Quicken Loans, LLC).\n\nThis matter is already on record with the Federal Trade Commission under Filing Number XXXX Indiana Attorney General filing XXXX XXXX XXXX and United States department of the Treasury Criminal investigation Division expanding this record to ensure all agencies are notified of Rocket Mortgages unlawful conduct.\n\nRocket Mortgage has engaged in:\n\n- Fraudulent lien practices and misrepresentation of lien priority against trust-owned property;\n- Unlawful securitization and sale of my mortgage into investment trusts without disclosure, assignment, or consent, in violation of TILA and RESPA;\n- Conversion of my credit signature into securities identified by CUSIP, generating undisclosed profits, while continuing to demand fiat payments;\n- Dishonor of private settlement instruments, including Bill of Exchange, Conditional Acceptance for Value, and Notice of Tender, leaving all notices unrebutted in default;\n- Unjust enrichment through charge-offs, insurance policies, and securitization proceeds, all concealed from the borrower/trustee.\n\nSupporting evidence includes certified mail notices establishing administrative default and dishonor:\n\n- Bill of Exchange / Affidavit of Tender XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXn\nThese notices remain unrebutted, constituting legal default under UCC Articles 3 & 9 and establishing a perfected trust claim.\n\nI request:\n\n1. Recognition and enforcement of my trusts beneficial and equitable title;\n2. Immediate investigation and correction of Rocket Mortgages fraudulent lien filing;\n3. A full securitization and accounting of the mortgage (including CUSIP and proceeds);\n4. Injunction against further foreclosure, collection, or lien enforcement until compliance is achieved;\n5. Enforcement action under FTC Act 5, TILA, RESPA, UCC, and RICO statutes as appropriate.\n\nAll supporting evidence and certified records are available upon request.'
Frequently Asked Questions
What is Complaint #15594332 about?
Complaint #15594332 was filed against Rocket Mortgage, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-08-28T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.