Debt collection -- Attempts to collect debt not owed -- Complaint #15340217
Complaint Overview
Complaint ID: 15340217
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Michigan
ZIP Code: 490XX
Date Received: 2025-08-17T12:00:00-05:00
Date Sent to Company: 2025-08-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
QWR, DVR and demand under TILA to disclose identity of the LENDER to include as a mortgagee in my home insurance. I demand answer from the real human who has personal knowledge about my transaction- not AI generated runaround I received AI- generated unsigned letter from Servicer JP Morgan XXXX XXXX XXXX XXXX where JP Morgan threatened me with force placed insurance and erroneously demanded to include a faux company XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX as alleged mortgagee Home insurance policy only allows to protect CREDITORS interests and only Creditors who paid value for the alleged debt can be included as mortgagees. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX many times denied that XXXX is my Creditor but some servicer for never disclosed principal who never appeared. In SEC form XXXX XXXX XXXX insisted that XXXX does not conduct any servicing of any agency loans - because JP Morgan and XXXX XXXX do it. XXXX also told SEC that XXXX does not own any Mortgage Servicing Rights. Please disclose the name of the Creditor who owns my alleged obligation and on whose account receivable my money are deposited to include this Creditor as the mortgagee in my home insurance
Frequently Asked Questions
What is Complaint #15340217 about?
Complaint #15340217 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-08-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.