Credit card -- Fees or interest -- Complaint #15156374
Complaint Overview
Complaint ID: 15156374
Company: U.S. Bancorp
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: New Jersey
ZIP Code: 07087
Date Received: 2025-08-07T12:00:00-05:00
Date Sent to Company: 2025-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Request for Removal of Unfair Interest and Fee Charges on Business Credit Card Account Dear Consumer Financial Protection Bureau, I am submitting a complaint regarding my business credit card account with [ Creditor U.S. Bank ], account ending in XXXX. The account has been charged the following fees which I believe are unfair and were not properly disclosed : {$130.00} in interest charges {$40.00} late fee, which I dispute because my payment was not late {$40.00} over-limit fee that was never clearly explained or disclosed to me verbally or in writing Thank you for your help. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #15156374 about?
Complaint #15156374 was filed against U.S. Bancorp regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-08-07T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.