Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #14904631
Complaint Overview
Complaint ID: 14904631
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Washington
ZIP Code: 98109
Date Received: 2025-07-26T12:00:00-05:00
Date Sent to Company: 2025-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XX/XX/year>, Robinhood locked my account with huge amounts of cash thats being transferred into the account. It doesnt allow me to make trades or move my funds, which is very unreasonable. I have urgent need of these funds and need them to be resolved ASAP
Frequently Asked Questions
What is Complaint #14904631 about?
Complaint #14904631 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2025-07-26T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.