Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #14903829
Complaint Overview
Complaint ID: 14903829
Company: Fidelity National Information Services, INC. (Fnis)
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Georgia
ZIP Code: 30168
Date Received: 2025-07-26T12:00:00-05:00
Date Sent to Company: 2025-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received confirmation that my claim was accepted in the class action settlement for the XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX. Following this breach, I've observed unusual activity on my credit report, including several unrecognized hard inquiries and negative entries that I did not authorize or initiate. As a consumer, I take my financial integrity seriously and actively monitor my credit. These unauthorized inquires and adverse entries only began appearing after the reported breach, which leads me to believe my personal information may have been compromised and misused. Under the FCRA specifically 15 U.S. Code 1681e ( b ), I have the right to dispute inaccurate or unveriable information. I am requesting a full investigation into these items and, if found to be inaccurate or unauthorized, I expect them to be removed promptly to prevent further damage to my credit profile.
Frequently Asked Questions
What is Complaint #14903829 about?
Complaint #14903829 was filed against Fidelity National Information Services, INC. (Fnis) regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-07-26T12:00:00-05:00.
How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?
Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.