Credit card -- Closing your account -- Complaint #14675792
Complaint Overview
Complaint ID: 14675792
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Colorado
ZIP Code: 80917
Date Received: 2025-07-15T12:00:00-05:00
Date Sent to Company: 2025-07-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
today XX/XX/year> Apple/Goldman Sachs Closed my apple credit card without notice or reason. Upon staring a chat with customer service I was originally connected and then ignored. I have to request chat for customer service again and then I was connected to a supervisor name XXXX. I then was told that my account was closed by the XXXX for " Regulatory Issues ''. The answer was very vague and not informative. I have been good Customer and ive paid my bill. Never carried a balance. This is completely unacceptable.
Frequently Asked Questions
What is Complaint #14675792 about?
Complaint #14675792 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Closing your account. It was received by the CFPB on 2025-07-15T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.