Credit card -- Getting a credit card -- Complaint #14675665
Complaint Overview
Complaint ID: 14675665
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: California
ZIP Code: 91042
Date Received: 2025-07-15T12:00:00-05:00
Date Sent to Company: 2025-07-15T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I'm writing to dispute two accounts that are showing up on my credit report. These accounts were opened without my permission, and I had nothing to do with them. I believe they were opened fraudulently using my personal information, and Im not responsible for any charges or balances related to them. Here are the account details : Bank of America Account Number : XXXXXXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$540.00} XXXX XXXX Account Number : XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$3400.00} I've never applied for credit with either of these companies, and I didnt authorize these accounts. Please remove them from my credit report. Under the Fair Credit Reporting Act, I have the right to dispute and request the removal of inaccurate or fraudulent information. Ive already reported this as identity theft and provided the necessary documents. Please investigate and confirm in writing once these accounts have been removed. Thank you for your help.
Frequently Asked Questions
What is Complaint #14675665 about?
Complaint #14675665 was filed against Bank Of America, National Association regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-07-15T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.