Prepaid card -- Problem with a purchase or transfer -- Complaint #14561655
Complaint Overview
Complaint ID: 14561655
Company: Comerica
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: Iowa
ZIP Code: 50158
Date Received: 2025-07-09T12:00:00-05:00
Date Sent to Company: 2025-08-20T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX has refused to reimburse my deposit from XXXX up until XXXX. 7 months have passed and no attempt to resolve this issue.they inform me that the funds were deposited on my comedic account .. the very same account the closed in XXXX.
Frequently Asked Questions
What is Complaint #14561655 about?
Complaint #14561655 was filed against Comerica regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2025-07-09T12:00:00-05:00.
How did Comerica respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Comerica?
Yes, visit the Comerica company profile at readthecomplaint.com/company/comerica to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.