Checking or savings account -- Managing an account -- Complaint #14380362
Complaint Overview
Complaint ID: 14380362
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Texas
ZIP Code: 770XX
Date Received: 2025-06-30T12:00:00-05:00
Date Sent to Company: 2025-06-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I logged into my bank account to check my transactions and I noticed I had XXXX withdrawals that were processed at a Bank of America in XXXX. The amounts were for : {$990.00} {$990.00} {$990.00} {$990.00} {$980.00} {$980.00} I contacted Bank of America on XX/XX/XXXX to report the fraud and even made them open a new account and transfer my remaining funds to my new account to prevent any more fraudulent activity. The bank reported the account as fraudulent and sent me a new debit card in the mail, which I received already. As of today, XX/XX/XXXX I have not had any new updates on my case.
Frequently Asked Questions
What is Complaint #14380362 about?
Complaint #14380362 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-06-30T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.