Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #14362089
Complaint Overview
Complaint ID: 14362089
Company: United Services Automobile Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: New York
ZIP Code: 10456
Date Received: 2025-06-29T12:00:00-05:00
Date Sent to Company: 2025-06-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XXXX there was a purchase made for a beauty product/lace wigs, despite the charge was made, I wrote the company in reference to never evolving the product. I contacted the ban ( USAA ), that conveyed, the charge was not in the system, despite they never attempted to replenish the account in the amount {$1000.00}.
Frequently Asked Questions
What is Complaint #14362089 about?
Complaint #14362089 was filed against United Services Automobile Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-06-29T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.