Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14343497

Complaint Overview

Complaint ID: 14343497

Company: Synchrony Financial

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Old information reappears or never goes away

State: District of Columbia

ZIP Code: 20220

Date Received: 2025-06-27T12:00:00-05:00

Date Sent to Company: 2025-08-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Frequently Asked Questions

What is Complaint #14343497 about?

Complaint #14343497 was filed against Synchrony Financial regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-27T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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