Student loan -- Dealing with your lender or servicer -- Complaint #14223894
Complaint Overview
Complaint ID: 14223894
Company: Aes/Pheaa
Product: Student loan
Sub-Product: Private student loan
Issue: Dealing with your lender or servicer
Sub-Issue: Received bad information about your loan
State: Pennsylvania
ZIP Code: 19150
Date Received: 2025-06-22T12:00:00-05:00
Date Sent to Company: 2025-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've discussed with AES regarding this loan several times, the inaccuracy about this loan is fraud. I did not sign for this loan while attending XXXX XXXX XXXX XXXX XXXX XXXX. The promissory note provided by AES is not accurate, there's XXXX different signatures on the loan and the academic periods are not correct ; the dates written are not reflective of the academic curriculum. I never applied for private loans through PHEAA/AES. All my loans through AES were federal.
Frequently Asked Questions
What is Complaint #14223894 about?
Complaint #14223894 was filed against Aes/Pheaa regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2025-06-22T12:00:00-05:00.
How did Aes/Pheaa respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Aes/Pheaa?
Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.