Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14222847
Complaint Overview
Complaint ID: 14222847
Company: Citibank, N.A.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: California
ZIP Code: 90029
Date Received: 2025-06-22T12:00:00-05:00
Date Sent to Company: 2025-06-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint against Experian for continued reporting of inaccurate and materially incomplete information on my consumer report despite prior disputes. I disputed multiple accounts ( XXXX XXXX XXXX, CBNA/Citi XXXX XXXX XXXX, XXXX, and XXXX ), but Experian failed to conduct a reasonable reinvestigation under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i ( a ), 1681e ( b ), and 1681g ( a ). XXXX investigation merely responded with consumer disagrees, while failing to remove unverifiable data, correct materially misleading reporting ( such as reporting accounts as both charged off and past due ), and not addressing 100 % utilization errors. I have submitted a detailed letter outlining these violations and demanding that XXXX delete or correct all inaccurate information, provide method of verification, and comply with their FCRA duties. I request XXXX intervention in enforcing compliance, as XXXX actions mirror those in the CFPBs enforcement case against them ( CFPB v. XXXX, XXXX ).
Frequently Asked Questions
What is Complaint #14222847 about?
Complaint #14222847 was filed against Citibank, N.A. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-22T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.