Debt collection -- Attempts to collect debt not owed -- Complaint #14222791
Complaint Overview
Complaint ID: 14222791
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Nevada
ZIP Code: 89119
Date Received: 2025-06-22T12:00:00-05:00
Date Sent to Company: 2025-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase is willfully reporting fraudulent credit card accounts to all three credit bureaus, despite being provided a notarized identity theft affidavit, FTC ID Theft Report, police report, XXXX proof of delivery ( XX/XX/year> ), and clearance from XXXX XXXX XXXX and ChexSystems. They reinserted a previously deleted account without proper verification and mailed the reinsertion notice to an address I have never lived at. I provided a notarized affidavit of addresses showing this. This violates FCRA 605B, 611 ( a ) ( 5 ) ( B ), and 623. Chase also retaliated during XXXX XXXX calls and mishandled XXXX prior CFPB complaints. I am demanding full deletion of all fraudulent tradelines and financial compensation for damages.
Frequently Asked Questions
What is Complaint #14222791 about?
Complaint #14222791 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-06-22T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.