Checking or savings account -- Opening an account -- Complaint #14162572
Complaint Overview
Complaint ID: 14162572
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Opening an account
Sub-Issue: Unable to open an account
State: Illinois
ZIP Code: 61111
Date Received: 2025-06-18T12:00:00-05:00
Date Sent to Company: 2025-06-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/year> Branch Manager XXXX XXXX confiscated drivers license & social security cards and refused service. Was very hostile in the lobby of bank. XXXX XXXX XXXX XXXX XXXX, CO XXXX
Frequently Asked Questions
What is Complaint #14162572 about?
Complaint #14162572 was filed against U.S. Bancorp regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2025-06-18T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.