Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14089832
Complaint Overview
Complaint ID: 14089832
Company: Citibank, N.A.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 77406
Date Received: 2025-06-15T12:00:00-05:00
Date Sent to Company: 2025-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent the following letter - I am writing to formally dispute certain charges listed on my credit report, as they do not belong to me. I believe my personal information may have been compromised due to a data breach, resulting in fraudulent activity. These accounts and charges were opened or incurred without my knowledge or consent. I am requesting that these items be investigated and removed from my credit report as soon as possible. Please consider this a formal notice of identity theft. I have filed a report with the Federal Trade Commission ( FTC ) and am in the process of taking additional protective steps, including placing a fraud alert and credit freeze on my file. Attached are copies of any relevant documentation supporting my claim. There are items that do not belong to me from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #14089832 about?
Complaint #14089832 was filed against Citibank, N.A. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-15T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.