Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14075223
Complaint Overview
Complaint ID: 14075223
Company: Portfolio Recovery Associates, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: California
ZIP Code: 92336
Date Received: 2025-06-13T12:00:00-05:00
Date Sent to Company: 2025-06-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent the company a letter stating that their reporting on my credit wrongfully and that they needed to investigate and provide me with the contract showing where i agreed to the debt that they claim I owe them. and they just sent me a letter stating that they dont know what im talking about and if i can provide them with an account number which i provided in the letter. I also have told them to not contact me or call me but they keep doing so, which is also violation. I have attached below the letters that were mailed out on XX/XX/2025
Frequently Asked Questions
What is Complaint #14075223 about?
Complaint #14075223 was filed against Portfolio Recovery Associates, LLC regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-13T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.