Credit card -- Getting a credit card -- Complaint #14008120
Complaint Overview
Complaint ID: 14008120
Company: Synchrony Financial
Product: Credit card
Sub-Product: Store credit card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: New York
ZIP Code: 11372
Date Received: 2025-06-10T12:00:00-05:00
Date Sent to Company: 2025-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today I walked into tjmax with my friend and at the check out. I was ignored and pressured into enrolling into a rewards membership. I said no and she continued being persistent. I said no like XXXX times. She didnt finish/ continue the transaction. She was like its quick take less than a min I just need your ID and honestly I saw she wasnt taking no and my friend was waiting I just wanted to get out of there. We fly by and when we finish shes then tells me its a credit card. Which I had no clue of till it was all said and done. I felt extremely deceived and unjust because thats my credit youre messing with. Opening a credit card account without my consent. I told her to cancel it and she said theres nothing she could do I asked to speak to another XXXX XXXX representative and she declined my request. Refusing to help me. I then explained my situation to chat gpt which brought me here. The store is the tjmax at XXXX XXXX, the transaction happened XXXX XX/XX/2025 the XXXX person name was
Frequently Asked Questions
What is Complaint #14008120 about?
Complaint #14008120 was filed against Synchrony Financial regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-06-10T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.