Credit card -- Fees or interest -- Complaint #13963084
Complaint Overview
Complaint ID: 13963084
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: Louisiana
ZIP Code: 70058
Date Received: 2025-06-08T12:00:00-05:00
Date Sent to Company: 2025-06-08T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am XXXX XXXX XXXX, residing in Louisiana. I am requesting that my account be reviewed under Louisiana XXXX member Civil Relief Act law. I request that my interest rated be lowered to 6 % as per the statute. Along with that I am seeking reimbursement for all paid interest fees for the duration of the account that exceeded the 6 % interest rate outlined in Louisiana SCRA laws. I have attached a copy of my military orders, along with my residential lease as proof of residency in the state of Louisiana.
Frequently Asked Questions
What is Complaint #13963084 about?
Complaint #13963084 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-06-08T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.