Credit card -- Incorrect information on your report -- Complaint #13956004
Complaint Overview
Complaint ID: 13956004
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Illinois
ZIP Code: 60443
Date Received: 2025-06-07T12:00:00-05:00
Date Sent to Company: 2025-06-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a victim of Identity Theft and have notified the creditor as well as the credit reporting agencies. I have provided police reports as well as FTC ID Theft reports. The creditor, Apple Card has failed to provide me one piece of documentation to validate these accounts. Apple Card has been notified on multiple occasions that these accounts were fraudulently obtained using my information. The credit reporting agencies have removed the fraudulent accounts with my police report, yet Apple Card continues to readd the fraudulent account to my credit report. They have yet to provide me sufficient documents to validate that I opened and authorized this account. The account is closed and charged off and after they were notified that the account was due to my Identity being stolen, it should not be readded to my credit file. Apple has received a copy of my Police report as well as ID Theft report.
Frequently Asked Questions
What is Complaint #13956004 about?
Complaint #13956004 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-07T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.