Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13832714
Complaint Overview
Complaint ID: 13832714
Company: Mobiloans, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Tennessee
ZIP Code: 37115
Date Received: 2025-06-01T12:00:00-05:00
Date Sent to Company: 2025-06-01T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally lodge a complaint with the Consumer Financial Protection Bureau ( CFPB ) regarding XXXX XXXX handling of my credit report. On XX/XX/year>, I sent a letter to XXXX requesting an investigation into the reporting of an account associated with Mobi Loans LLC. This account, being a charged-off account, should accurately reflect a XXXX balance. Despite my efforts to resolve this matter, XXXX failed to conduct an appropriate investigation or make the necessary corrections. This inaction has led to inaccuracies on my credit report, which continue to negatively affect my credit profile. I request the CFPB 's intervention to ensure that XXXX fulfills its obligation to investigate disputes and update my credit file to reflect the correct information. Your prompt attention to this matter is greatly appreciated. Thank you for your assistance in addressing this issue.
Frequently Asked Questions
What is Complaint #13832714 about?
Complaint #13832714 was filed against Mobiloans, LLC regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-01T12:00:00-05:00.
How did Mobiloans, LLC respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Mobiloans, LLC?
Yes, visit the Mobiloans, LLC company profile at readthecomplaint.com/company/mobiloans-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.