Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13827576
Complaint Overview
Complaint ID: 13827576
Company: Mohela
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Illinois
ZIP Code: 60621
Date Received: 2025-05-31T12:00:00-05:00
Date Sent to Company: 2025-07-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I XXXX XXXX checked my credit scores due to an email I received that my credit scores dropped over XXXX points, once I reviewed my credit scores I was upset XXXX marked me late for XXXX months, this is DEPLORABLE and DEGRADING to my Credit worthiness. XXXX is XXXX reporting XXXX XXXX days HOW I THIS? I was never contacted from XXXX via email, regular mail or my Login File I have signed up with them to notify me of any changes that is associated with my account especially if I was occurring late payments on my file.
Frequently Asked Questions
What is Complaint #13827576 about?
Complaint #13827576 was filed against Mohela regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-31T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.