Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13795729
Complaint Overview
Complaint ID: 13795729
Company: Jpmorgan Chase & Co.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 76140
Date Received: 2025-05-29T12:00:00-05:00
Date Sent to Company: 2025-05-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase has failed to report account data from XXXX through XX/XX/year> to the credit bureaus. I noticed this discrepancy while reviewing my credit report in XX/XX/year>. On or around XX/XX/year>, I submitted a formal dispute regarding the missing information through the credit bureaus dispute process. However, Chase did not respond appropriately, nor did they update the missing data. Accurate and complete reporting is required under the Fair Credit Reporting Act ( FCRA ), and the absence of this data is negatively impacting my credit profile. Chases failure to correct the error after the dispute was filed demonstrates noncompliance with federal reporting obligations. Because they failed to provide complete, timely, and accurate informationand failed to respond to the disputeI am requesting that the account be removed entirely from my credit reports.
Frequently Asked Questions
What is Complaint #13795729 about?
Complaint #13795729 was filed against Jpmorgan Chase & Co. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.