Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13727995

Complaint Overview

Complaint ID: 13727995

Company: Jpmorgan Chase & Co.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: North Carolina

ZIP Code: 28213

Date Received: 2025-05-26T12:00:00-05:00

Date Sent to Company: 2025-05-26T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

JPMCB CARD is reporting inaccurate information under account number XXXX. The consumer states this account does not belong to them and no supporting documents were provided after dispute. The furnisher failed to follow the verification process under FCRA 623. We request deletion from all credit reports.

Frequently Asked Questions

What is Complaint #13727995 about?

Complaint #13727995 was filed against Jpmorgan Chase & Co. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-26T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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