Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13727847
Complaint Overview
Complaint ID: 13727847
Company: Citibank, N.A.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Texas
ZIP Code: 77375
Date Received: 2025-05-26T12:00:00-05:00
Date Sent to Company: 2025-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Re : Dispute of Inaccurate Collection Item on Credit Report Dear Sir/Madam, I am writing to formally dispute an inaccurate and unverifiable collection item that appears on my credit report. The item in question is listed as a collection by " XXXX XXXX XXXX. '' After reviewing my credit report, I found this negative collection remark to be inaccurate. I contacted the furnisher of the information, XXXX XXXX XXXX, to request validation of the debt. However, to my knowledge, I did not receive any proper or verifiable response from the furnisher. As per my rights under the Fair Credit Reporting Act ( FCRA ), I am requesting that a full investigation be conducted regarding this matter. Since the debt has not been properly verified, I am requesting that this inaccurate and unverifiable item be removed from my credit report in accordance with the FCRA. I ask that this dispute be handled promptly and confidentially. Please provide me with the results of your investigation and any actions taken. Thank you for your attention to this matter.
Frequently Asked Questions
What is Complaint #13727847 about?
Complaint #13727847 was filed against Citibank, N.A. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-26T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.