Student loan -- Incorrect information on your report -- Complaint #13652274
Complaint Overview
Complaint ID: 13652274
Company: Maximus Federal Services, INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Oklahoma
ZIP Code: 731XX
Date Received: 2025-05-20T12:00:00-05:00
Date Sent to Company: 2025-05-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received an email from a credit card stating they had decresed my credit limit. I was unsure why when I have been making all of my payment on time with everything. I reviewed my credit report through XXXX XXXX and within my debt reports, it listed a federal student loan aidvantage onto my report in the total amount of {$21000.00} in addition to my private student loan lender XXXX XXXX. I've never had a federal loan while attending school in Oklahoma. It's always been through XXXX XXXX ONLY. The federal student loan aidvantage was open in XX/XX/XXXX of 2020 and my private student loan was opened in XX/XX/XXXX and I was attending school for graduate work. Im requesting the federal student loan aidvantage loan be removed from my credit as it has dropped my excellent score of XXXX to XXXX with XXXX and XXXX with XXXX. I need immediate attention to this dispute as this will hurt my chances of getting a new vehicle for me and my XXXX children.
Frequently Asked Questions
What is Complaint #13652274 about?
Complaint #13652274 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-20T12:00:00-05:00.
How did Maximus Federal Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Maximus Federal Services, INC.?
Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.