Debt collection -- Written notification about debt -- Complaint #13440677
Complaint Overview
Complaint ID: 13440677
Company: Optio Solutions, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Pennsylvania
ZIP Code: 15090
Date Received: 2025-05-09T12:00:00-05:00
Date Sent to Company: 2025-05-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
While checking my credit report, I saw a collection on my record from XXXX XXXX. I called them multiple times to see who do I owe the money but never received a response from them despite leaving numerous messages. I never received any email or mail asking me to pay any debt/invoice so I have no idea what this amount is for.
Frequently Asked Questions
What is Complaint #13440677 about?
Complaint #13440677 was filed against Optio Solutions, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-05-09T12:00:00-05:00.
How did Optio Solutions, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Optio Solutions, LLC?
Yes, visit the Optio Solutions, LLC company profile at readthecomplaint.com/company/optio-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.