Credit card -- Other features, terms, or problems -- Complaint #13351651
Complaint Overview
Complaint ID: 13351651
Company: Jpmorgan Chase & Co.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Vermont
ZIP Code: 058XX
Date Received: 2025-05-05T12:00:00-05:00
Date Sent to Company: 2025-05-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have a credit card through Chase, and XXXX currently paying {$110.00} in interest ( this month. ) Last month it was {$110.00} in interest. Chase would not allow me to split my monthly bill. Such as {$100.00} on the XXXX, and {$100.00} on the XXXX. So I keep getting slammed with a {$40.00} late fee on top of the interest charges each month. I will not get this card later off ever. I cant even pay back the money I borrowed. Im just paying interest and late fees. I need help getting the interest rate lowered or Chase to allow me to split my payments, with out a late fee. Chase said no they cant work with me, to help.
Frequently Asked Questions
What is Complaint #13351651 about?
Complaint #13351651 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2025-05-05T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.