Student loan -- Struggling to repay your loan -- Complaint #13346930

Complaint Overview

Complaint ID: 13346930

Company: Maximus Federal Services, INC.

Product: Student loan

Sub-Product: Federal student loan servicing

Issue: Struggling to repay your loan

Sub-Issue: Problem with forgiveness, cancellation, or discharge

State: New York

ZIP Code: 14223

Date Received: 2025-05-04T12:00:00-05:00

Date Sent to Company: 2025-05-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I attended XXXX in the spring of 2006. I was XXXX and did not have money, a job, a credit history, or a cosigner available when these loans were issued ; nor did I have to prove my ability to repay these loans. These were predatory loans that should NEVER have been awarded to me in the first place. No responsible lender would approve a loan for someone who didn't have an established positive credit history without a cosigner. These loans had a high interest rate - what started as ~ {$3000.00} quickly grew to over ~ {$6000.00}. Recently, my information was illegally accessed without my consent by the illegal and fictitious DOGE resulting in a FERPA violation.

Frequently Asked Questions

What is Complaint #13346930 about?

Complaint #13346930 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2025-05-04T12:00:00-05:00.

How did Maximus Federal Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.

Can I see other complaints against Maximus Federal Services, INC.?

Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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