Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #13330807
Complaint Overview
Complaint ID: 13330807
Company: Sezzle INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: Ohio
ZIP Code: 43232
Date Received: 2025-05-04T12:00:00-05:00
Date Sent to Company: 2025-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I recently noticed that Sezzle withdrew funds from my bank account without authorization. I had updated my payment method to reflect that payments should be made through my loan account ; however, charges were still taken from a different account without my consent. When I contacted Sezzle to address this issue, I was informed that there was nothing they could do to resolve the matter. I would appreciate any assistance or further guidance on how to proceed with disputing these unauthorized transactions.
Frequently Asked Questions
What is Complaint #13330807 about?
Complaint #13330807 was filed against Sezzle INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2025-05-04T12:00:00-05:00.
How did Sezzle INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Sezzle INC.?
Yes, visit the Sezzle INC. company profile at readthecomplaint.com/company/sezzle-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.