Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13277047
Incorrect Identity Information on Credit Report Resolved by Bank of America
Complaint Overview
Complaint ID: 13277047
Company: Bank Of America, National Association
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Michigan
ZIP Code: 49307
Date Received: 2025-04-30T12:00:00-05:00
Date Sent to Company: 2025-05-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Risk Assessment
Risk Level: low
The risk is low as the issue was closed with an explanation, suggesting it was addressed and resolved by the institution.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Identity theft
AI Analysis
CFPB complaint 13277047 was filed against BANK OF AMERICA, NATIONAL ASSOCIATION regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect information on their credit report, specifically that information belonged to someone else, which was closed with an explanation by Bank of America. The complaint was received on April 30, 2025 from Michigan. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.
Legal Context & Consumer Protection Laws
Fair Credit Reporting Act (FCRA) regulations govern the accuracy and privacy of consumer credit information.
Regulatory Insight
This case highlights the importance of credit bureaus and furnishers maintaining accurate identity information to prevent consumer harm.
Resolution Likelihood
likely
State-Specific Consumer Protections
The consumer is located in Michigan, and the resolution was provided by Bank of America, a national banking association.
Industry Comparison
This is a common issue within the credit reporting industry, where identity mix-ups can occur.
Related Issues
Frequently Asked Questions
What is CFPB complaint 13277047 about?
CFPB complaint 13277047 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against BANK OF AMERICA, NATIONAL ASSOCIATION on April 30, 2025.
Which company is complaint 13277047 filed against?
Complaint 13277047 was filed against BANK OF AMERICA, NATIONAL ASSOCIATION. You can view all complaints against this company on their profile page at /company/bank-of-america-national-association.
What was the company's response to complaint 13277047?
BANK OF AMERICA, NATIONAL ASSOCIATION responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 13277047 filed?
Complaint 13277047 was received by the CFPB on April 30, 2025. It was sent to BANK OF AMERICA, NATIONAL ASSOCIATION on May 1, 2025.
What state was complaint 13277047 filed from?
Complaint 13277047 was filed from Michigan. You can view all complaints from this state at /state/MI.
Was the consumer satisfied with the resolution of complaint 13277047?
Dispute information is not available for complaint 13277047.
What product category is complaint 13277047 about?
Complaint 13277047 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 13277047 submitted?
Complaint 13277047 was submitted via Referral. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 13277047?
Fair Credit Reporting Act (FCRA) regulations govern the accuracy and privacy of consumer credit information. This relates to a Credit reporting or other personal consumer reports complaint against BANK OF AMERICA, NATIONAL ASSOCIATION involving "Incorrect information on your report".
How likely is complaint 13277047 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 13277047?
This complaint is rated as low risk. The risk is low as the issue was closed with an explanation, suggesting it was addressed and resolved by the institution.
What regulatory actions apply to complaint 13277047?
This case highlights the importance of credit bureaus and furnishers maintaining accurate identity information to prevent consumer harm. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 13277047?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.
Are there state-specific protections for complaint 13277047?
The consumer is located in Michigan, and the resolution was provided by Bank of America, a national banking association. This complaint was filed from Michigan.
How does complaint 13277047 compare to industry norms?
This is a common issue within the credit reporting industry, where identity mix-ups can occur.
What steps should a consumer take if they discover information belonging to someone else on their credit report?
The consumer should immediately dispute the incorrect information with the credit reporting agency and the financial institution that furnished the data, providing evidence to support their claim.
What does 'Closed with explanation' typically mean in the context of a CFPB complaint?
It generally means the company provided a response or resolution to the consumer's complaint, and the CFPB found the explanation satisfactory, though it doesn't necessarily mean the consumer agreed with the outcome.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.