Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12961035
Complaint Overview
Complaint ID: 12961035
Company: M.A.R.S., INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 752XX
Date Received: 2025-04-11T12:00:00-05:00
Date Sent to Company: 2025-05-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
1. The following Collection Agency : MARS INC with account XXXX XXXX XXXX and balance of {$180.00} Address XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, OK XXXX Phone ( XXXX ) XXXX Date Opened XX/XX/XXXX Responsibility Individual Account Account Type Open Account Loan Type COLLECTION AGENCY/ATTORNEY Complaint : Above debt can not be paid because the collection Agency is unreachable. Their phone number listed on the credit report is not a working number and they have not responded to any of the two correspondences which I sent by mail. Original creditor refers me back to collections. Therefore, this account should not be reporting on my credit report if they are not reachable. 2. The following Collection Agency : XXXX XXXX XXXX with account XXXX XXXX XXXX XXXX XXXX and balance of {$200.00} Address XXXX XXXX XXXX, XXXX XXXX XXXX, VA XXXX Phone ( XXXX ) XXXX Date Opened XX/XX/XXXX Complaint. This account has been delinquent and reporting on my credit for more that 7 years. This account is too old to report on my credit.Listed 'Date Opened ' of XX/XX/XXXX is incorrect. Account was opened in XX/XX/XXXX 3. The following Collection Agency : XXXX with account XXXX XXXX XXXX and balance of {$2500.00} Address XXXX XXXX XXXX XXXX, OK XXXX Phone ( XXXX ) XXXX Date Opened XX/XX/XXXX Responsibility Individual Account Account Type Open Account Loan Type COLLECTION AGENCY/ATTORNEY Date Updated XX/XX/XXXX High Balance {$2100.00} Original Creditor XXXX XXXX Complaint : XXXX has added an additional {$350.00} to the actual balance owed to XXXX of {$2100.00}. I Do Not owe XXXX that additional {$350.00} and I have never entered into any kind of contract with XXXX and do not owe {$350.00} to XXXX I tried to pay my balance with the original creditor, but XXXX is forcing me to pay through XXXX at an extra cost of {$350.00}. A very real and shameful shakedown. 4. Fig loans with account XXXX XXXX XXXX XXXX XXXX and balance of {$0.00} Address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OR XXXX Phone ( XXXX ) XXXX Date Opened XX/XX/XXXX Responsibility Individual Account Account Type Installment Account Complaint This account has been paid off and currently has XXXX balance, and, as an incentive for me to pay the debt, XXXX XXXX agreed to remove item from my credit report but this has not been done.They have not removed item 5. XXXX XXXX with account XXXXXXXX XXXX XXXX XXXX XXXX and {$0.00} balance Account Information Address XXXX XXXX XXXX XXXX, DE XXXX Phone ( XXXX ) XXXX Date Opened XX/XX/XXXX Responsibility Individual Account Account Type Open Account Loan Type COLLECTION AGENCY/ATTORNEY Complaint This account has been paid off and currently has XXXX balance, and, as an incentive for me to pay the debt, XXXX XXXX to remove item from my credit report but this has not been done.They have not removed item
Frequently Asked Questions
What is Complaint #12961035 about?
Complaint #12961035 was filed against M.A.R.S., INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-11T12:00:00-05:00.
How did M.A.R.S., INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against M.A.R.S., INC.?
Yes, visit the M.A.R.S., INC. company profile at readthecomplaint.com/company/m-a-r-s-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.