Checking or savings account -- Managing an account -- Complaint #12950125
Complaint Overview
Complaint ID: 12950125
Company: Robinhood Markets INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 91303
Date Received: 2025-04-11T12:00:00-05:00
Date Sent to Company: 2025-04-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a customer of Robinhood Markets , Inc. My account username is @ XXXX. Robinhood has blocked my account and is withholding my funds of {$2000.00} without providing a clear explanation. They initially informed me that the issue would be resolved by XX/XX/XXXX, then postponed to XX/XX/XXXX, but now they have stopped providing any updates. I have contacted their support team multiple times requesting an explanation and a resolution, but I have only received vague replies and delays. This situation is causing significant financial distress. I am requesting the CFPBs assistance in holding Robinhood accountable.
Frequently Asked Questions
What is Complaint #12950125 about?
Complaint #12950125 was filed against Robinhood Markets INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-04-11T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.