Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #12868354
Complaint Overview
Complaint ID: 12868354
Company: Capstone Credit & Collection, LLC.
Product: Mortgage
Sub-Product: Manufactured home loan
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Application denials
State: Florida
ZIP Code: 33619
Date Received: 2025-04-07T12:00:00-05:00
Date Sent to Company: 2025-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #12868354 about?
Complaint #12868354 was filed against Capstone Credit & Collection, LLC. regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2025-04-07T12:00:00-05:00.
How did Capstone Credit & Collection, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Capstone Credit & Collection, LLC.?
Yes, visit the Capstone Credit & Collection, LLC. company profile at readthecomplaint.com/company/capstone-credit-collection-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.