Debt collection -- False statements or representation -- Complaint #12790721

Complaint Overview

Complaint ID: 12790721

Company: Bank Of America, National Association

Product: Debt collection

Sub-Product: I do not know

Issue: False statements or representation

Sub-Issue: Indicated you were committing crime by not paying debt

State: New York

ZIP Code: 11369

Date Received: 2025-04-01T12:00:00-05:00

Date Sent to Company: 2025-04-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/year> To Whom It May Concern : I am a victim of identity theft. The fraudulent information listed below is showing on my credit file but is not mine. I am officially disputing the fraudulent information and request an immediate investigation. Please remove the fraudulent information immediately from my file. Accounts : XXXX BANK OF AMERICA XXXX XXXX XXXXBANK OF AMERICA XXXX XXXX XXXX BANK OF AMERICA # XXXX XXXXBANK OF AMERICA # XXXX

Frequently Asked Questions

What is Complaint #12790721 about?

Complaint #12790721 was filed against Bank Of America, National Association regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-04-01T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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