Credit card -- Incorrect information on your report -- Complaint #12727167
Complaint Overview
Complaint ID: 12727167
Company: Portfolio Recovery Associates, LLC
Product: Credit card
Sub-Product: Store credit card
Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate
State: Ohio
ZIP Code: 444XX
Date Received: 2025-03-29T12:00:00-05:00
Date Sent to Company: 2025-03-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a XXXX Cancellation of Debt for a judgment that was held against me by XXXX, then purchased by Portfolio Recovery, and they advised me to call XXXX to get the documents needed for the courts to correctly reflect that the judgment is closed and taken care of. The date of the XXXX is XX/XX/XXXX. I called both Portfolio Recovery and XXXX on XXXX and XXXX and was told I would receive a call back and did not receive any call and the XXXX court house did not receive any update on this judgement since XXXX. I called them as well.
Frequently Asked Questions
What is Complaint #12727167 about?
Complaint #12727167 was filed against Portfolio Recovery Associates, LLC regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-29T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.