Credit card -- Fees or interest -- Complaint #12700655
Complaint Overview
Complaint ID: 12700655
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Rhode Island
ZIP Code: 028XX
Date Received: 2025-03-27T12:00:00-05:00
Date Sent to Company: 2025-03-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
company lied in the response to you. I have used auto payment for years. They said I never used it. They applied my payment XXXX day late to create {$210.00} in fraudulent interest.
Frequently Asked Questions
What is Complaint #12700655 about?
Complaint #12700655 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-03-27T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.