Student loan -- Incorrect information on your report -- Complaint #12660430
Complaint Overview
Complaint ID: 12660430
Company: Mohela
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 33169
Date Received: 2025-03-23T12:00:00-05:00
Date Sent to Company: 2025-04-30T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I did an income driven and loan forgiveness. Never received any notice about {$65.00} monthly my income driven amount was {$0.00} .. XXXX theyre reporting in 90 days late has dropped my credit down tremendously.
Frequently Asked Questions
What is Complaint #12660430 about?
Complaint #12660430 was filed against Mohela regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-23T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.