Credit card -- Getting a credit card -- Complaint #12527070
Complaint Overview
Complaint ID: 12527070
Company: Jpmorgan Chase & Co.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: Florida
ZIP Code: 33837
Date Received: 2025-03-17T12:00:00-05:00
Date Sent to Company: 2025-03-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a victim of identity theft, and unauthorized accounts have been fraudulently opened in my name with JPMCB Card Services. Despite providing the necessary documentation, including an FTC Identity Theft Report and proof of identity, Chase Bank has continued to report these fraudulent accounts to the credit reporting agencies ( CRAs ). On XX/XX/scrub> 2025, I formally submitted a dispute to Chase Bank, requesting that they stop reporting these accounts per section 623 ( a ) ( 1 ) ( B ) of the Fair Credit Reporting Act ( 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) ). I enclosed supporting documents demonstrating that I did not authorize these accounts. Despite my dispute, Chase has failed to take appropriate action, causing ongoing damage to my credit report. This negligence has resulted in unnecessary financial hardship, including difficulty obtaining credit due to inaccurate negative reporting.
Frequently Asked Questions
What is Complaint #12527070 about?
Complaint #12527070 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-03-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.